• Compellon

Compellon Announces a Strategic Partnership: AI-Powered Prescriptive Analytics for Clarabridge Users

Updated: Sep 16, 2019

Laguna Hills, Calif. – August 17, 2018

Compellon™, the leader of breakthrough predictive analytics software that rapidly delivers actionable intelligence and prescriptive advice to subject matter experts, is pleased to announce its strategic partnership with Clarabridge, a leader in Customer Experience Management solutions.

The partnership combines the power of Compellon20|20 prescriptive analytics platform with the flexibility of Clarabridge’s CX Suite platform, delivering industry-leading insights and actions by uniquely analyzing omnichannel data collected throughout an organization.  Unlike most of today’s leading AI-based methods, Compellon20|20 engine enables knowledge workers to rapidly build evidence-based predictive models that are actionable, prescriptive and transparent (“clear-box”).

“We are excited to bring the power, speed, and ease of Compellon’s AI-powered prescriptive analytics to the Clarabridge customer base,” said Compellon Chief Executive Officer Carv Moore.  “Leveraging Compellon20|20 platform’s seamless integration with Clarabridge’s CX Suite, Clarabridge users can identify valuable insights and deliver prescriptive actions that dramatically impact solutions to problems including customer satisfaction, acquisition, upsell, or churn.”

“Today’s announcement of our partnership with Compellon is extremely exciting,” said Clarabridge Founder and Chief Strategy Officer Sid Banerjee. “We have customers who are already benefiting from the combination of our unique products, and we are excited about the long-term potential of this new powerful integration and partnership.”

About Compellon

A unique machine learning analytics platform powered by its proprietary Intelligent Agent, California-based Compellon is rapidly revolutionizing the analytics industry. Unlike traditional machine learning approaches, the Intelligent Agent autonomously learns and understands data in ways that are impossible using conventional approaches. The Intelligent Agent converts these learnings into knowledge, which are shared with subject matter experts, so they understand the behavior and relationships in their data. The Intelligent Agent transforms this knowledge into wisdom, arming users with strategic and tactical prescriptive actions along with causality, to rapidly solve some of the world’s toughest problems. For more information, visit www.compellon.com.

About Clarabridge

Clarabridge’s SaaS customer experience management solution helps hundreds of the world’s leading brands put customer feedback to work. Offering the most comprehensive solution for omni-source listening, accurate customer and text analytics, and real-time, guided action is why leading brands trust Clarabridge to power their CX programs and drive a customer focused strategy. The result: better customer experiences. For more information, visit www.clarabridge.com.



Michelle Reed, Compellon, Inc. (949) 713-9555 ext. 7014, mreed@compellon.com

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